Shipping Policy

Last updated: April 2026

At Dafia, we want your order to reach you fresh, fast, and in perfect condition. Here's everything you need to know about how we ship.

1. Order Processing

All orders are processed within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

You will receive an order confirmation via SMS or email once your order is placed, and a dispatch notification with a tracking link once it is shipped.

2. Delivery Timeframes

We deliver across India within 3–5 business days from the date of dispatch.

North India — 2–3 business days South India — 3–4 business days West India — 3–4 business days East India — 4–5 business days North East India — 4–5 business days

Please note that these are estimated timeframes. Occasional delays may occur due to weather conditions, public holidays, or courier network issues beyond our control.

3. Shipping Charges

Free shipping on all prepaid orders. ₹50 Cash on Delivery (COD) charge applies on all COD orders.

4. Cash on Delivery

COD is available on all orders across India. A handling charge of ₹50 will be added to your order total at checkout.

5. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS or email. You can use this link to track your shipment in real time.

If you have not received a tracking update within 2 business days of placing your order, please contact us at support@dafia.in or +91-77104 02929.

6. Delivery Address

Please ensure your delivery address, PIN code, and phone number are accurate at the time of placing your order. Dafia is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

If you need to change your delivery address after placing an order, please contact us immediately at support@dafia.in. We will do our best to accommodate changes before the order is dispatched.

7. Failed Delivery Attempts

Our delivery partners will make up to 2 delivery attempts. If delivery is unsuccessful after 2 attempts due to the recipient being unavailable, the package may be returned to us. In such cases, re-shipping charges may apply.

8. Damaged in Transit

If your order arrives damaged or tampered with, please do not accept the delivery. Take a photo of the package and contact us within 24 hours at dafiacollections@gmail.com with your order number and photos. We will arrange a replacement or refund promptly.

9. Delays

While we strive to meet our 3–5 business day delivery commitment, delays may occasionally occur during peak seasons, festivals, or due to factors outside our control. We appreciate your patience in such situations and will keep you informed.