Privacy Policy
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Privacy Policy
Last updated: April 2026
At Dafia, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a customer.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal details — name, email address, phone number Delivery information — shipping address, city, state, PIN code Payment information — we do not store card details; all payments are processed securely through third-party payment gateways Device and browsing data — IP address, browser type, pages visited, time spent on site Order history — products purchased, order value, delivery status
2. How We Use Your Information
We use the information we collect to:
Process and fulfil your orders Send order confirmations, shipping updates, and delivery notifications Respond to your queries and provide customer support Improve our website, products, and shopping experience Send promotional offers and updates (only if you have opted in) Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to any third party.
3. Sharing Your Information
We may share your information with trusted third parties only where necessary:
Delivery partners — to ship your order to your address Payment gateways — to securely process your transactions Technology providers — to operate our website and manage our systems
All third parties are required to handle your data securely and in accordance with applicable laws.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and show you relevant content.
You can disable cookies in your browser settings at any time. Please note that some features of the website may not function properly if cookies are disabled.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our website uses SSL encryption to secure data transmitted between your browser and our servers.
However, no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you wish to have your data deleted, please contact us at support@dafia.in.
7. Your Rights
You have the right to:
Access the personal information we hold about you Request correction of inaccurate or incomplete data Request deletion of your personal data Opt out of marketing communications at any time Raise a complaint if you believe your data has been mishandled
To exercise any of these rights, contact us at support@dafia.in or +91-77104 02929.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: support@dafia.in Phone / WhatsApp: +91-77104 02929 Business hours: Monday – Saturday, 10 AM – 6 PM IST